Gefinor Rotana - Beirut Hotel

The rooms were small, but the sea view was amazing. the hotel's location was convenient, close to the Corniche and Hamra street for shopping. the breakfast was good, with a variety of local and Western food options. the pool was nice, although sometimes there were too many children.

The hotel did not offer free WiFi in public areas, despite what was advertised on the website. There were limited pool hours for children, and we were asked to leave even though my child had a protective nappy.

We stayed at a hotel near the marina, close to many attractions and main tourist places. The rooms were modern and renovated, with beautiful views of the sea. The lobby was also impressive and the staff were friendly and helpful. We enjoyed facilities like the heated pool, sauna, and steam room. our stay exceeded our expectations.

One downside was the overpriced nature of the hotel, considering the basic comfort it offered.

Great location, just a short walk from Hamra street with its shops and restaurants. The hotel offers free car parking, which was a convenient bonus. The staff at the front desk were friendly and helpful.

One specific situation I experienced was the inconvenience of having to give my car key to the valet parking. Every time I needed something from my car, I had to talk to them, which was not customer-friendly.

We had a memorable visit to Beirut and stayed at Rotana for a whole week. The hotel provided a welcoming and comfortable environment for both business and leisure. The breakfast was rich and delicious, and we enjoyed evening chats in the quiet Olive garden. The housekeeping, especially Asma, was exceptional and always ready to fulfill any request. The convenient location, impressive business facilities, and generous hospitality from Mr. Francis Mubarak made our stay even better. I highly recommend this hotel.

I recently stayed at Gefinor Rotana for a short business trip. The hotel's location was perfect for me, and the staff were incredibly friendly, helpful, and welcoming. The rooms were fabulous and spotlessly clean. I enjoyed the delicious breakfast and the lovely patio area. The gym and pool were also great amenities. I had a pleasant and comfortable stay at this well-rated hotel.

I totally recommend this hotel.

The rooftop pool overlooking the bay was a joy, and the breakfast had a brilliant selection of hot and cold continental English and Lebanese choices. The staff were pleasant, helpful, and made us feel welcome. The location was fantastic, with plenty of activities and restaurants nearby. The personnel were attentive and friendly, and the hotel provided solutions to any complaints.

There was nothing I didn't like.

I had a fantastic stay at this hotel. The rooms were fabulous and clean, and the bed was incredibly comfortable. The hotel facilities, including the lovely patio area and nice pool, were great. The breakfast was delicious with a wide selection of options. The staff were friendly and always ready to help, with a great understanding of the surrounding areas. The hotel is conveniently located very close to everything in downtown Beirut, as well as restaurants in Hamra.

All good.

Amazing view, comfortable bed, helpful staff, free WiFi, provided cot for baby, upgraded room with sea view.

Nothing, all was good.

Clean, modern, and luxurious hotel for the price point. Gracious upgrade to a one bedroom suite upon check-in. Very central location to American University of Beirut and Hamra Street. Solid breakfast and in-room dining options

Felt very lucky, no complaints.

This hotel is in the perfect location, near all the main attractions and the bustling market place. The staff are incredibly helpful and have a great understanding of the surrounding areas. The rooms are clean and comfortable, with spacious bathrooms. The breakfast offers a variety of options to suit everyone's taste. The rooftop pool and gym are exceptional facilities that guests can enjoy.

Some aspects of the customer service could be improved.

The rooms have unreliable internet. Breakfast offers local and international options. It's 3-4km from Beirut Souk and close to Hamra street for local food. The hotel has comfortable rooms, a nice lobby, rooftop pool, and is clean and secure. The room has a lovely view, is quiet and clean, with high service and security. This luxury hotel has a great location, helpful staff, amazing swimming pool, and is very clean and well-equipped.

This hotel is a luxurious gem. My stay here was made unforgettable by the exclusive amenities provided. the service was impeccable, and the restaurant and bar areas were fantastic. I enjoyed spending time at the steam room and swimming pool. the sun terrace is a must-see, with its stunning views and sun loungers. In-room breakfast was divine, and I felt pampered with private facilities.

the staff promptly rectified the situation and made sure my needs were fulfilled.

Great location on Hamra street. Rooftop pool with nice view. Friendly and efficient staff. Clean rooms. Good quality room service food. Wide range of cuisine for breakfast. Nice toiletries in suites and bigger rooms. Relaxing and quiet sea view room. Accommodating staff for extras. Amazing rooftop pool for relaxation. Perfect location with airport transfer available.

The bed was incredibly comfortable, providing a great night's sleep. the staff member Nancy at the reception showed great initiative and support, offering excellent customer service. the hotel's location was top-notch, conveniently situated near key attractions and amenities.

The hotel had several maintenance issues, with weak water pressure and intermittent hot water. the key system also experienced frequent malfunctions, requiring constant reprogramming.